Thank you for shopping at TNZ Traders Online. We are committed to providing reliable and transparent shipping for our customers.
1. Order Processing & Handling Time
Orders are processed within 1–3 business days, Monday through Friday, excluding U.S. federal holidays.
Orders placed after 2:00 PM Central Time will be processed on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
2. United States Shipping
The United States is our primary shipping market.
Transit time: 8-9 days
Standard U.S. shipping generally takes 9-12 business days after the order has been processed.
Actual delivery times may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside our control.
4. Shipping Charges
Shipping charges, when applicable, are calculated and displayed at checkout before the order is completed.
5. Tracking
When tracking is available, tracking information will be sent to the email address provided with the order.
6. Shipping Delays
Delivery estimates are not guaranteed. Delays may occur because of carrier issues, weather, holidays, customs processing, incorrect addresses, or other circumstances beyond our control.
7. Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address. Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.
8. Contact Us
If you have questions about your shipment, please contact us at info@tnztradersonline.com.