Refund policy
Refund Policy – 7 Days Satisfaction Guarantee
At TNZ Traders, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free refund policy within 7 days of receiving your order.
Eligibility Criteria:
- Items must be unused, unopened, and in their original condition.
- Original packaging and tags must be intact.
Initiating a Refund: To initiate a refund, please contact our customer support team at tnztraders7@gmail.com within 7 days of receiving your order. Please provide your order number and reason for the refund request.
Refund Process: Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
Contact Us: If you have any questions or concerns about our refund policy, please contact us at tnztraders7@gmail.com We are here to assist you.
Address: 3640 Old Denton Rd Apt 2205 Carrollton TX 75007
Thank you for shopping at TNZ Traders. We appreciate your trust in us.