Shipping Policy for TNZ Traders Online
Thank you for shopping at TNZ Traders Online! We are committed to providing you with fast, reliable, and cost-effective shipping. Please review our shipping policy below to help you understand how we handle your orders.
1. Processing Time: Orders are typically processed within 3-7 business days. Business days are Monday through Friday, excluding holidays. Once your order is processed, you will receive an email confirmation with tracking information (if applicable).
2. Shipping Rates: We offer various shipping methods to accommodate your needs. The shipping cost will be calculated at checkout based on your location and the size/weight of the items in your order. You can review and select the shipping method that works best for you before completing your purchase.
3. Domestic Shipping:
- Standard Shipping: Delivery typically takes 5-7 business days.
- Expedited Shipping: Delivery typically takes 2-3 business days.
- Next-Day Shipping: Available in certain locations.
4. Shipping Within the USA Only: We currently only ship to locations within the United States. We do not offer international shipping at this time.
5. Order Tracking: Once your order has been shipped, you will receive an email with tracking details. You can use this to track your package in real time through the carrier’s website.
6. Shipping Delays: While we strive to ensure timely delivery, shipping delays can occur due to factors beyond our control, such as weather conditions, holidays, or carrier issues. We appreciate your understanding and will do our best to keep you informed of any delays.
7. Missing or Damaged Packages: If your package is lost or damaged during transit, please contact our customer support team immediately at [insert contact info]. We will assist you in resolving the issue as quickly as possible.
8. PO Boxes: We do not currently ship to PO Boxes. Please provide a physical address for delivery.
9. Returns and Exchanges: For information about returns and exchanges, please visit our Return Policy page.
10. Contact Us: If you have any questions regarding shipping, feel free to reach out to our customer support team at Contact Information For questions or concerns, please contact us at tnztraders7@gmail.com
Address: 3640 Old Denton Rd Apt 2205 Carrollton TX 75007 or via our online contact form.